Suggestions and complaints

Dear customer,,
Based on our keenness to provide the best services and to understand your complaints, please write to us at the following:

• Fill out the complaints form, which is located inside the company’s branch
• Call the complaint number 07810359630

You can also use the following methods:
– Email: info@icfsme.iq
– WhatsApp : 07721600500
– Form for submitting a complaint/suggestion through the company’s website
– Personal attendance at the company’s site located in Baghdad – Karrada – Al-Masbah intersection

Please note that the complaint will be dealt with and the appropriate action taken within 10 working days from the date of receiving the complaint and sending all the required documents related to the complaint. Note that we will communicate with you to inform you if the complaint / observation requires a longer period of treatment.